Post Implementation Reviews
Post-implementation reviews (also known as "postmortems") are conducted in a formal format up to six months after implementation is complete, in order to audit the process based on actual results.
They are held to assess the success of the overall process after release, and to identify any opportunities for process improvement.
These reviews focus on questions such as: “Is the quality what was wanted?” “Did the process work?” “Would buying a tool have improved the process?” or “Would automation have sped up the process?” Post-implementation reviews are of value only if some use is made of the findings.
The quality assurance practitioner draws significant insight into the processes used and their behaviors.